Highly Recommended Supplier
Highly recommended supplier to work with. We have used Yilmaz UK for many years for our geared motor and inverter requirements. The product, service, price and support we receive is fantastic.
When we have an application and need technical support, Yilmaz UK are always available to help and it is a pleasure to work with them on a daily basis.
Pleasure To Deal With
All the staff are a pleasure to deal with and are very knowledgable about their products as well as other manufacturers. I get quotes very quickly and pricing is excellent compared with other manufacturers I would recommend Yilmaz UK
Easy To Deal With
I find that dealing with Yilmaz UK is very easy and uncomplicated.
The knowledge of the Sales team both internal and external is very good and are one of the better suppliers to deal with.
As a Yilmaz dealer in Holland ourselfs we cooperate with the UK department. They are fast and good service 😀
About your team :
I really appreciate the reactivities for reply to help us for the start activities in france.
you adaptabilities to find solution ( example with special motor shaft.. not specially Elk)
My impression about the technical support are good, you know very well the reference and material yilmaz.
Good team who always try to do the best to find a solution.
we will work in the futur more in collaboration
About logistic and transport :
The main problem will be after the Brexit, to know the new rule (custom, cost of transport….)
About French yilmaz Team :
For your information, i increase this week the sales people in france.
the french team :
– Franck ( myself, we have contact together)
– Sebastien ( you will have contact with him in the futur because he will manage the order suppliers … )
– Olivier ( for north of france, you will not have contact with him)
– Frederic ( for east of france you will not have contact with him)
I will organize a trip in your facilities with sebastien to create link with sebastien.
in france, i will organize probably a stock for Planetary drive ( you don’t have this stock)
And try to rotate your stock in UK ( M serie, K series…. ), this is the reason of the visit. Don’t have in double the stock, it’s stupide.
we need to think about Europe strategie stock TOGETHER if you are open about it
My last word : thank you for your support
Can’t Ask For Much More
I have been using Yilmaz UK now for a number of years, as I specify and order gearboxes I have first hand experience of the complete service from initial quotation stage right through to final installation.
The response time from issuing an enquiry to receiving a formal quotation is extremely quick.
The range of gearboxes is comprehensive and prices are competitive, with the passage of time I have seen lead times improve significantly.
Problems have been few and far between but on the rare occasion the after sales support has been excellent.
I rate Yilmaz UK very highly as a supplier I can trust to deliver quality goods at a competative price and on time.
We as a company have dealt with Yilmaz Uk now for just over a year. In this time we have created a brilliant working relationship and would highly recommend Yilmaz Uk. There product and customer support are exceptional and out weigh anyone we have dealt with in the past. They are always happy to help in any way they can especially with technical assistance and advice.
Always a good experience.
Responses, quotations, drawings and data are generally provided same-day.
There is a willingness to find specially adapted solutions if necessary.
Standard build-time is generally ok.
Quality of product is good.
Excellent supplier, very helpful and knowledgeable with a good service level. I can’t fault Yilmaz
A fast response to all enquiries with detailed quotes and drawings easy to understand. Great product knowledge, quick turn around and a quality product.
To have confidence in a supplier is paramount, especially when you rely on them to guide you to resolve any breakdown situation.
Working with Yilmaz was and always is a pleasure! All members of staff we dealt with are professional, approachable and easy to work with throughout. They are very good at communicating with us via email and telephone and we never have to chase them due to always hitting our deadlines on time. We have nothing but positive feedback to give about the company and it’s staff.
We are definitely looking forward to working with Yilmaz in the future.
Sales @ The Plus Group.
The service we receive from Yilmaz is extremely good. The personnel are very knowledgeable and their ability to build and dispatch geared motors quickly in breakdown situations is excellent. The product is very reliable and extremely good value for money.
Great Informative Staff
Great informative staff who go that extra mile to assist. Good product with 2 years warranty and competitive pricing.